Returns & Exchanges
LANVIN offers a sophisticated return process, allowing you to return items purchased on our online boutique within 14 days of the delivery date. All returns must be in their original condition, unworn, and with all security tags and packaging intact.
Request a Return
Log into your account or access the 'Order Status' section to select the items you wish to return and receive your Return Authorization Number.
Prepare the Package
Place the items in their original LANVIN box and shipping carton, ensuring all original tags, accessories, and authenticity cards are included.
Attach the Label
Securely seal the package and affix the pre-paid return shipping label provided in your original order over the prior delivery information.
Ship and Track
Drop off your package at the designated courier location or schedule a collection, then monitor your return's progress using the provided tracking number.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing